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Terms & Conditions

Last Updated: 18 June 2026

Welcome to Syutam. These Terms & Conditions govern your use of our website and the purchase of products from our online store. By accessing or using this website, you agree to be bound by these Terms & Conditions.

1. Company Information

This website is operated by:

Syutam
A brand of Advance Geotextiles
Jaipur, Rajasthan, India
Website: www.syutam.com
Email: info@syutam.com
Phone/WhatsApp: +91 77421 75252

2. Acceptance of Terms

By accessing, browsing, or purchasing products from this website, you agree to comply with these Terms & Conditions and all applicable laws and regulations.

If you do not agree with any part of these Terms, please do not use our website.

3. Products and Services

Syutam offers products including but not limited to:

Felt Purse Organizers
Felt Shopping Bags
Felt Grocery Bags
Felt Storage Organizers
Felt Bedside Caddies
Geo Fabric Grow Bags
Vertical Garden Panels
Gardening Accessories
Home & Lifestyle Products

We reserve the right to modify, discontinue, or update any product without prior notice.

4. Pricing and Payments

All prices are displayed in Indian Rupees (INR) unless otherwise stated.
Prices are subject to change without notice.
We strive to ensure pricing accuracy; however, errors may occur.
In case of pricing errors, we reserve the right to cancel affected orders and issue a refund.
Payments are processed through secure third-party payment gateways.

Accepted payment methods may include:

UPI
Credit Cards
Debit Cards
Net Banking
Wallets
Other payment methods displayed during checkout

5. Order Acceptance

All orders placed through our website are subject to acceptance and availability.

We reserve the right to:

Refuse any order
Limit quantities purchased
Cancel orders suspected of fraud or misuse
Request additional verification before processing orders

An order confirmation email does not constitute final acceptance of an order.

6. Shipping and Delivery

Delivery timelines are estimates and may vary based on location, courier services, weather conditions, or other factors beyond our control.
Shipping charges, if applicable, will be displayed during checkout.
Risk of loss and ownership transfer to the customer upon successful delivery.

We are not liable for delays caused by logistics providers or force majeure events.

7. Returns, Refunds & Replacements

Customers may request returns or replacements in accordance with our Return & Refund Policy.

Products may not be eligible for return if:

Used or damaged after delivery
Missing original packaging
Customized or made-to-order items
Returned beyond the permitted return period

Approved refunds will be processed through the original payment method within a reasonable timeframe.

8. User Account Responsibilities

If you create an account:

You are responsible for maintaining confidentiality of your login credentials.
You are responsible for all activities conducted under your account.
You must provide accurate and current information.

We reserve the right to suspend or terminate accounts that violate these Terms.

9. Intellectual Property

All content on this website, including:

Logos
Product images
Product descriptions
Graphics
Videos
Website design
Text and content

is the property of Syutam or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

10. Prohibited Activities

Users shall not:

Use the website for unlawful purposes.
Attempt unauthorized access to our systems.
Introduce viruses or malicious code.
Copy or scrape website content.
Interfere with website functionality.
Submit false or misleading information.

Violation may result in account termination and legal action.

11. Product Information Disclaimer

We strive to provide accurate product descriptions, images, specifications, and pricing.

However:

Product colors may vary due to screen settings.
Product dimensions may have minor manufacturing tolerances.
Actual products may differ slightly from displayed images.

We do not warrant that product descriptions are error-free.

12. Limitation of Liability

To the maximum extent permitted by law, Syutam shall not be liable for:

Indirect damages
Incidental damages
Consequential damages
Loss of profits
Business interruption
Data loss

arising from the use of our website or products.

Our total liability shall not exceed the amount paid by the customer for the relevant order.

13. Third-Party Services

Our website may contain links to third-party websites, payment gateways, or service providers.

We are not responsible for:

Content on third-party websites
Privacy practices of third parties
Products or services provided by third parties

Users access such services at their own risk.

14. Privacy

Use of this website is also governed by our Privacy Policy.

By using the website, you consent to the collection and use of information as described in the Privacy Policy.

15. Force Majeure

We shall not be liable for failure or delay in performance due to events beyond our reasonable control, including:

Natural disasters
Floods
Fire
Pandemic
Government restrictions
Labor disputes
Transportation disruptions
Internet outages

16. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Jaipur, Rajasthan, India.

17. Modifications to Terms

We reserve the right to modify these Terms & Conditions at any time.

Updated versions will be posted on this page with the revised effective date.

Continued use of the website after updates constitutes acceptance of the revised Terms.

18. Contact Us

For any questions regarding these Terms & Conditions:

Syutam
Jaipur, Rajasthan, India
Email: info@syutam.com
Phone/WhatsApp: +91 77421 75252
Website: www.syutam.com

By using this website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.